Samsung Electronics has earned top honors as the “Most Loved Home Appliance Brand” at the 2025 Customer Satisfaction Awards, hosted by Finder—one of Australia’s leading consumer review platforms.
Renowned for its rigorous evaluations, Finder empowers Australian consumers by assessing brands across key categories like home appliances, helping shoppers make confident, informed decisions. Samsung’s recognition reflects its commitment to innovation, reliability, and customer satisfaction in the everyday lives of Australians.
Tag Archives: Australia
Beko Australia and New Zealand
Beko Australia & New Zealand has marked a dual milestone with the official opening of its renovated support office in Ormeau, Queensland, and the appointment of a new managing director Jim Kalotheos taking the role of Managing Director of Beko ANZ, succeeding John Brown, who retired after more than eight years in the role
De Dietrich Returns to Australia After Over a Decade
Luxury appliance brand De Dietrich is making a grand comeback in the Australian market after more than 10 years. This re-entry is marked by a significant shift in strategy, as De Dietrich’s parent company has established a dedicated subsidiary to manage direct sales in both Australia and New Zealand—completely bypassing traditional distribution or agency partnerships.
As part of this multi-million-dollar investment, a state-of-the-art Sydney Experience Centre is currently under construction in Rozelle, near the heart of Sydney’s CBD. The centre is set to open its doors this May, offering consumers an immersive introduction to De Dietrich’s innovative products. Further plans are underway to launch additional Experience Centres across major cities, including Melbourne, Brisbane, and Perth, solidifying De Dietrich’s presence in the region.
Electrolux Australia shows the way to fight climate change
The Electrolux Group’s Adelaide factory has been recognised in the South Australian Climate Leaders Awards for their continued commitment to climate change.
The Adelaide factory which manufactures kitchen ovens was adjudged the winner of the Large Enterprise category.
Electrolux is the only large whitegoods company still manufacturing in Australia, employing approximately 450 local workers.
Hitachi Restructured After Beko in Australia
After the merger of Hitachi into the Beko Australia operation management have moved to restructure the business with the announcement that former Samsung Vice President and of late National Sales Director at Hitachi along with David Anton the Companies supply chain manager are being laid off.
Hitachi whose products are sold at Harvey Norman and Bing Lee is the most profitable side of the Beko operation in Australia with Harvey Norman recently expanding sale of their premium refrigerators to additional stores
Gaggenau increases its presence in North America and Australia
Growing demand for products Gaggenau in North America and Australia,so the luxury brand specialized in the production of professionally inspired household appliances has decided to opennew showrooms in Vancouver and Toronto and new flagship stores in Sydney and Miami, with a concept that perfectly blends the brand’s rich heritage with local cultural and design elements. “Each of our new flagships in the world – says Peter Goetz, Managing Director of Gaggenau – represents a unique, high-end experience, designed to inspire. Our appliances, our brand, our philosophy and our heritage are woven into the architecture, creating a very attractive local landmark”.
The new flagships serve as experiential centers for culinary enthusiasts, architects, interior designers and homeowners who wish to explore the art of cooking, each boasting a unique space and character, drawing inspiration from local communities, offering sophisticated moments of reflection for food-conscious users and professionals design. In North America the emphasis is increasingly on a modern aesthetic, which favors the kitchen as the centerpiece of the home’s lifestyle. The “modern classic” design by Gaggenau aligns perfectly with this trend, offering timeless, sophisticated and elegant solutions for luxury kitchens.
Electrolux Australia Revenues & Profits Fall,
Despite revenues of close to a billion dollars in the Australian operation Swedish appliance Company Electrolux Home Products, has only managed to deliver a $70.24M profit According to their latest financials the Company saw revenues fall from $950.7 million to $932.3 million according to returns filed last month for the 2022 calendar year.Another problem for the business is New Zealand where competitors have stripped market share with both revenue and profits falling.
In New Zealand Electrolux saw revenues fall from $89.5M to $70.9M.
Franke introduced Mytico to Australia
Franke Coffee Systems unveiled its newest product line, Mytico, to the Australia and New Zealand markets. The Mytico range is the first to be released in Franke Coffee Systems’ latest product category. The product release was the highlight of the opening of the new state-of-the-art Franke showroom. The modern space is a contemporary take on traditional European design to showcase the latest in professional coffee systems.
Philips sustainable breakfast set
Philips Domestic Appliances have launched the Eco Collection in Australia after our successful launch in korea. This is the world’s first sustainable breakfast set made with bio-based plastics from plant oil waste. The breakfast set is designed to offer consumers a green alternative and supports our ambition to grow responsibly and sustainably. The Eco Collection includes a modern designed kettle and toaster that comes with different energy-saving functionalities.
We have partnered with EcoMatcher to plant trees in the Philippines with every purchase from the Eco Collection. This will increase the size of our Buhay Forest (Buhay means Life in Tagalog).
At EcoMatcher, there is an emphasis on the social and economic impact that tree planting can have on societies, partnering with foundations that focus on long-term and sustainable empowerment and development of local communities.
Fisher & Paykel Australia
Fisher&Paykel Australia recently held a new Haier brand product introduction conference jointly with the local TOP3 retail channel T, with over 150 sales staff and dealers attending the meeting. It was officially announced that the new series of Haier kitchen appliances debuted in 105 stores of channel T across the country, helping the development of Haier kitchen appliances in Australia At the meeting, the team invited its brand ambassador, a famous chef Justine Schofield, to give a cooking demonstration on site by the brand-new products offerings including ovens, cooktops and rangehoods, fully demonstrating the diverse functions of Haier “whole of home” kitchen scenario.
Meanwhile, local Haier brand product/region managers also gave detailed presentations of Haier new series of quad-door refrigerators that have just been launched and the hero dishwashers that will be launched in the second half of the year.
So far in Australia, Haier’s black/graphite sets of home appliances and “whole of home” solutions has been more complete, providing users with a full-scenario leading and comfortable home life experience.
In Australia, Haier brand’s strong development momentum continued in 2022. Its latest overall revenue in May increased by 75%, and its market share saw a robust lift of one point within a single month, hitting a record high. In the future, the team will continue to expand the market and leverage Haier’s globalization advantages to achieve higher goals.
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