Miele Australia Issues Update on W1 Washing Machine RecallMiele Australia has released an updated statement regarding its ongoing recall of selected WWG 880 W1 9kg front‑load washing machines, sold in the Australian market between 28 October 2025 and 24 February 2026. The recall relates to a software fault affecting spin‑cycle acceleration, which can cause the appliance to move during operation.⚠️ What’s the Issue?According to Miele Australia, a software error may cause incorrect spin‑speed acceleration, affecting stability and performance. The issue is resolved through a technician‑installed software update.The ACCC recall notice highlights an additional safety concern specific to Australian homes:
If the machine is installed on a platform 15cm or higher without a mounting bracket, it may tilt off the platform, potentially exposing the heating system and causing it to overheat. This creates a risk of injury or property damage.🔧 What Miele Australia Is DoingA Miele technician will install the required software update on all affected Australian units.Technicians will also check installation safety, particularly for machines placed on raised platforms.All affected customers will receive a mounting bracket, regardless of installation type.Miele confirms that current stock on sale in Australia is not affected.🛑 What Australian Consumers Should DoIf your machine begins to move from its installed position, stop using it immediately and switch it off safely.
Miele Australia is contacting all affected customers directly, but anyone who has not been reached should get in touch.Miele Australia Support
Phone: 1300 464 353
Email: resolution@miele-support.com.au
Tag Archives: Australia
Hoover reintroduced to Australia, New Zealand and the Pacific Islands.
Tempo and Techtronic Industries (TTi) have entered a new distribution partnership that will see Hoover whitegoods reintroduced to Australia, New Zealand and the Pacific Islands.
Under the agreement, a refreshed Hoover range of major domestic appliances—including laundry, refrigeration and dishwashing—will roll out later this year. The move marks a significant expansion opportunity for the brand, which carries more than a century of heritage in home appliances.
By leveraging Tempo’s established market presence and TTi’s distribution strength, Hoover is set to broaden its footprint across the region and become accessible to a wider base of customers.
Samsung Named “Most Loved Home Appliance Brand” in Australia
Samsung Electronics has earned top honors as the “Most Loved Home Appliance Brand” at the 2025 Customer Satisfaction Awards, hosted by Finder—one of Australia’s leading consumer review platforms.
Renowned for its rigorous evaluations, Finder empowers Australian consumers by assessing brands across key categories like home appliances, helping shoppers make confident, informed decisions. Samsung’s recognition reflects its commitment to innovation, reliability, and customer satisfaction in the everyday lives of Australians.
Beko Australia and New Zealand
Beko Australia & New Zealand has marked a dual milestone with the official opening of its renovated support office in Ormeau, Queensland, and the appointment of a new managing director Jim Kalotheos taking the role of Managing Director of Beko ANZ, succeeding John Brown, who retired after more than eight years in the role
De Dietrich Returns to Australia After Over a Decade
Luxury appliance brand De Dietrich is making a grand comeback in the Australian market after more than 10 years. This re-entry is marked by a significant shift in strategy, as De Dietrich’s parent company has established a dedicated subsidiary to manage direct sales in both Australia and New Zealand—completely bypassing traditional distribution or agency partnerships.
As part of this multi-million-dollar investment, a state-of-the-art Sydney Experience Centre is currently under construction in Rozelle, near the heart of Sydney’s CBD. The centre is set to open its doors this May, offering consumers an immersive introduction to De Dietrich’s innovative products. Further plans are underway to launch additional Experience Centres across major cities, including Melbourne, Brisbane, and Perth, solidifying De Dietrich’s presence in the region.
Electrolux Australia shows the way to fight climate change
The Electrolux Group’s Adelaide factory has been recognised in the South Australian Climate Leaders Awards for their continued commitment to climate change.
The Adelaide factory which manufactures kitchen ovens was adjudged the winner of the Large Enterprise category.
Electrolux is the only large whitegoods company still manufacturing in Australia, employing approximately 450 local workers.
Hitachi Restructured After Beko in Australia
After the merger of Hitachi into the Beko Australia operation management have moved to restructure the business with the announcement that former Samsung Vice President and of late National Sales Director at Hitachi along with David Anton the Companies supply chain manager are being laid off.
Hitachi whose products are sold at Harvey Norman and Bing Lee is the most profitable side of the Beko operation in Australia with Harvey Norman recently expanding sale of their premium refrigerators to additional stores
Gaggenau increases its presence in North America and Australia
Growing demand for products Gaggenau in North America and Australia,so the luxury brand specialized in the production of professionally inspired household appliances has decided to opennew showrooms in Vancouver and Toronto and new flagship stores in Sydney and Miami, with a concept that perfectly blends the brand’s rich heritage with local cultural and design elements. “Each of our new flagships in the world – says Peter Goetz, Managing Director of Gaggenau – represents a unique, high-end experience, designed to inspire. Our appliances, our brand, our philosophy and our heritage are woven into the architecture, creating a very attractive local landmark”.
The new flagships serve as experiential centers for culinary enthusiasts, architects, interior designers and homeowners who wish to explore the art of cooking, each boasting a unique space and character, drawing inspiration from local communities, offering sophisticated moments of reflection for food-conscious users and professionals design. In North America the emphasis is increasingly on a modern aesthetic, which favors the kitchen as the centerpiece of the home’s lifestyle. The “modern classic” design by Gaggenau aligns perfectly with this trend, offering timeless, sophisticated and elegant solutions for luxury kitchens.
Electrolux Australia Revenues & Profits Fall,
Despite revenues of close to a billion dollars in the Australian operation Swedish appliance Company Electrolux Home Products, has only managed to deliver a $70.24M profit According to their latest financials the Company saw revenues fall from $950.7 million to $932.3 million according to returns filed last month for the 2022 calendar year.Another problem for the business is New Zealand where competitors have stripped market share with both revenue and profits falling.
In New Zealand Electrolux saw revenues fall from $89.5M to $70.9M.
Franke introduced Mytico to Australia
Franke Coffee Systems unveiled its newest product line, Mytico, to the Australia and New Zealand markets. The Mytico range is the first to be released in Franke Coffee Systems’ latest product category. The product release was the highlight of the opening of the new state-of-the-art Franke showroom. The modern space is a contemporary take on traditional European design to showcase the latest in professional coffee systems.
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