LG has announced that it is launching a new Artificial Intelligence powered washing machine, which comes with the companies latest AI technology.This new Ai washing machine come with an Intelligent Direct Drive™ (AI DD) and a range of feature designed to improve washing your clothes.LG’s most intelligent washer is able to detect a mixed load of t-shirts and pants (different from bedding, delicates and other fabric combinations) and program the wash cycle to use customized motions, temperatures and times for the optimal wash. And LG’s new user-friendly ezDispense feature takes the guesswork out of detergent dosage by automatically adding the exact amount of liquid detergent and fabric softener customized for each load size at optimal times during the wash cycle for improved results. And when it comes to drying, the new LG Smart Pairing feature automatically sends the optimal dryer setting for each load directly to the compatible LG dryer for the best results every time.The intelligent washer can also connect with Amazon Alexa through LG’s ThinQ mobile app to provide notifications when the laundry detergent is running low. Customers can enable Amazon Dash Replenishment via the app to automatically reorder pre-selected supplies such as detergent and fabric softener to be delivered right to their door.
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LG To Develop First Indoor Vegetable Cultivator
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement. The revolutionary built-in column-style indoor gardening appliance employs advanced light, temperature and water control, convenient all-in-one seed packages and a growth-monitoring app to help users cultivate nutrient-rich and flavorful greens inside their own homes.
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LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG Electronics (LG) will unveil an indoor gardening appliance at CES® 2020, its first foray into the booming indoor gardening movement.
LG’s indoor gardening appliance enables even the most novice of gardeners to experience the joys of having a green thumb. Designed for the millions of consumers worldwide who seek the peace of mind in knowing exactly what’s in their food and where it comes from, the innovative indoor gardening appliance cultivates crisp, fresh herbs and vegetables all year-round; perfect for urban dwellers or anyone interested in pursuing a healthier, greener lifestyle.
Utilizing flexible modules, the appliance replicates optimal outdoor conditions by precisely matching the temperature inside the insulated cabinet with the time of day. LED lights, forced air circulation, and wick-based water management allow seeds to transform quickly into ingredients for delicious recipes and dishes. The advanced gardening system is capable of holding up to 24 all-in-one seed packages1, enough for a family of four to enjoy the health benefits and culinary advantages of cooking with home-grown produce.
LG’s leadership and know-how in appliance technologies are apparent in the indoor gardening cultivator. A key component of the automated gardening solution is LG’s non-circulating water supply technology, which evenly distributes the exact amount of water that the plant packages require. This core technology prevents algae growth and prevents unpleasant odors for a hygienic environment where natural herbs and leafy vegetables can grow. A companion smartphone app helps users manage and monitor their plants, offering useful guidance at each step along the way to ensure a successful harvest every time. In addition to the seeds of your choice, the all-in-one seed packages contain peat moss and fertilizer, making it easy for immediate planting. Initial packages will include 20 different varieties including romaine and other types of lettuce, arugula, chicory, and basil.
LG’s first home gardening cultivator will be on display during CES 2020 from January 7-10 at booth #11100 in Central Hall of the Las Vegas Convention Center. Follow all of LG’s CES activities and announcements on social media using #LGCES2020.
LG recalls its clothes dryers in South Korea; offering repair for free
LG, on Wednesday, stated that it had recalled its dryers from South Korea. This decision was taken owing to customer complaints regarding an important component of the dryer.
LG has made a statement saying, “Although we couldn’t find safety issues or defects regarding our dryers, we decided to voluntarily recall the products in order to serve our customers sincerely.”
The firm has even gone further to say that it will happily provide free repairs on its dryers for all its customers. Earlier, the servicemen with the required expertise in repairing these appliances were being sent to the customers’ place in case of any complaints received. However, now LG has said that it will contact customers by itself first and offer to repair their dryers for free.
Korea Consumer Agency (KCA) had given a recommendation to LG, which it had accepted post which it has been offering to repair its TROMM Dual Inverter Heatpump Dryers absolutely free of cost. LG has been offering free repairs since August this year.
What was the complaint regarding these dryers?
Apparently, there were consumer complaints that there were too much lint and dust accumulation inside the condenser of the dryer. A condenser is responsible for removing the moisture from the clothes by the process of air circulation within the dryer. All of LG’s clothes dryers come with an automatic condenser cleaning system. This simply means that there is no need for users to clean the parts all by themselves.
LG has also stated that it has no intention of paying an amount of $85 as compensation to every consumer who has purchased its dryers. This proposal was put forth by the KCA. LG further went on to say that it is completely following the principles of its Quality Assurance program.
Has this sort of incident occurred before?
Whirlpool had found itself in a similar situation before, where a few of its washing machine models posed fire risks. Apparently, the washing machines that belonged to the Hotpoint and Indesit brands were recalled due to an issue with a few units in the door locking system of the appliance. As a result, this problem caused the entire appliance to overheat, which became a major fire threat. These faulty machines became responsible for about 79 of the total fires caused.
In December this year, more than half a million machines belong to the above two brands were ordered to be recalled by Whirlpool. These machines were sold between 2014 and 2018, out of which about 20% of the appliances reported this defect.
Likewise, the tumble dryers manufactured by Whirlpool too reported some defects, and they were recalled in huge numbers at the beginning of this year. In July, Whirlpool had recalled about 800,000 dryers after pressure from the government to issue a notice regarding the same. Again, these faulty dryers were responsible for fire hazards, although there is no connection between the faults in the washing machines and the dryers.
Roughly, about 750 fire incidents have occurred during an 11-year span, all due to these faulty dryers. About 5.3 million tumble dryers belonging to Hotpoint, Indesit, Creda, Swan, and Proline posed fire hazards.
Although Whirlpool has decided to roll back its faulty models completely, it has been criticized for not handling the situation well enough. If reports are to be believed, these faulty appliances may not be replaced before January 2020, which means customers owning these appliances may have to manage without washing machines and dryers during the Christmas period.
Well, one can only hope that the recalled faulty appliances are replaced with good ones that do not have any complaints
Special initiative for LG ProBake Convection range
LG Electronics USA, in collaboration with BuzzFeed’s Tasty, important social food network, celebrated the National Cookie Day with a first-of-its kind subscription-based cookie baking kit program. The exclusive co-branded cookie kits make baking easier than ever with Tasty-approved seasonal recipes designed to be baked in LG ovens and ranges featuring the brand’s exclusive ProBake Convection® technology that delivers even baking results on every rack, every time.
Created with the intention of bringing professional-level results to every household, the two brands have launched the “LG | Tasty Cookie Club,” offering seasonal cookie baking kits – Tasty’s first-ever food-based subscription box. Each kit includes step-by-step recipe instructions, precisely proportioned organic, natural ingredients, as well as stylish cooking tools that can be used long after the cookies have cooled.
When prepared with the “Official Oven of the Tasty Kitchen,” LG ProBake Convection – the brand’s gold standard in convection technology – users can enjoy more precise baking results in less time compared to traditional baking. Inspired by pro-style ranges, LG ProBake moves the heating element from the bottom of the oven to the back wall along with a fan that circulates the warm air for optimal heat distribution and faster cooking times compared to a conventional oven.
Consumers have the option to purchase a stand-alone cookie kit or a year-long, quarterly-delivered subscription, both of which are shippped directly to consumers’ doorsteps. Creations to choose from are the “Ultimate Gingerbread House Cookie Kit” for winter, “Unicorn Pinwheel Swirl Cookie Kit” for spring, “Everything but the Oven Chocolate Chippy Cookie Kit” for summer, and the “Pumpkin Spice and Everything Nice Cookie Sandwich Kit” for fall.
Consumers purchasing qualifying LG ProBake range-ovens or built-in wall ovens through the month of December will receive a complimentary year-long cookie kit subscription.
LG East Africa
LG Electronics East Africa is keen to build a stable base at the coastal region with the recent opening of its new shop in Mombasa.Located at the Palm Breeze building along Links road, near the Nyali Centre, the shop is LG’s first outlet outside Nairobi. is the sixth of 10 planned shops in East and Central Africa by the electronics giant.
LG Quadwash offers maximum efficiency and conserves energy
LG Electronics (LG) continues to bring innovation to life in order to maximize efficiency and conserve energy.
Amongst LG’s expanding range of home appliances, the LG QuadWash combines modern design with responsible functionality to create a sustainable lifestyle in the kitchen.
The LG dishwasher uses high-pressure jets and multi-motion spray arms to shoot water streams in various angles to reach every corner. The foldable tines let you load the dishes the way you want. LG’s Inverter Direct Drive motor gives reliable performance without creating much noise. In addition to that, unlike the conventional motors, LG dishwasher’s innovative Inverter Direct Drive Motor is incredibly energy efficient.
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Addressing different needs to different consumers, the QuadWash allows consumers to adjust the height of the upper rack to three different levels, which enables loading taller items. It gives a choice of the Turbo Cycle to clean stubborn soiled dishes in less than an hour, conserving energy that would have been used for longer.
The Dual Zone Wash gently cleans your delicate dishes and also lets you power-wash the heavy-duty pots and pans, allowing less use of the dishwasher for a variety of dirty dishes to be done simultaneously. The temperature of the tub reaches up to 80 degree Celsius, ensuring deep cleaning and ultimate hygienic care of dishes.
The patented and very efficient Smart ThinQ feature allows the connection of the QuadWash dishwasher with the user’s smartphone. This helps the user to monitor the cleaning at their most convenience with a tap of a screen. Furthermore, one of the features within the QuadWash, is the Machine Clean Reminder function which works well to remind users to run the cleaning cycle to keep the dishwasher fresh and highly functional.
LG currently has four different models of its QuadWash dishwashers
LG’s Instaview refrigerators promote sustainable lifestyle
LG’s InstaView Door-in-Door refrigerators.
Once opened, conventional refrigerator can take 1-2 hours to regain maximum cooling level, affecting food located inside. As part of LG’s range of smart kitchen solutions, the InstaView Door-in-Door™ is equipped with a sleek mirrored glass panel that lights up with two knocks, allowing users to check inside the easy access compartment without opening the door – preventing cold air loss by up to 41%.
With less frequent temperature fluctuations, items such as fruit, vegetables and dairy products can remain fresher for longer. The refrigerator also features the Hygiene Fresh+™ technology, which automatically cleans and purifies its internal air. Its five-stage filtering system is certified by Intertek, removing up to 99.999% of bacteria and with it, minimizing odors.
While traditional refrigerator compressors adopt a circular movement with 4 friction points, they can result in consuming excess energy and parts are more prone to wear. LG’s Inverter Linear Compressor has revolutionized the core of the InstaView refrigerator, with just 1 friction point, resulting in added durability, the ability to cool faster, using less energy and emitting 25% less noise.
Providing the ultimate convenience to for homeowners, the Smart Storage System makes it easy to group certain types of food together. Consumers can also control their refrigerator with their smartphones via LG’s Smart ThinQ™ app.
The dedicated application enables users to control the temperature of their refrigerator and enjoy a range of added benefits, such as deploying express freezing. The express freezing function helps cool items faster, keeping items such as ice cream, fish and meat in their best condition. Smart ThinQ can also be used to operate the Hygiene Fresh+™’s power mode – refreshing air at an accelerate rate, every hour.
Over the years, LG’s forward-thinking smart technology has helped families overcome challenges of food wastage and spoilage – promoting a healthy and sustainable lifestyle.
With the technological innovations found in the InstaView Door-in-Door, consumers can now confidently buy fresh ingredients for healthy meals without having to worry about preservation and storage.
LG vows to become game changer in home appliances
LG Electronics will continue to bring innovation to the rapidly changing home appliance industry and maintain its premium brand image by introducing a range of trend-leading products, Song Dae-hyun, president of the tech giant’s home appliance and air systems division, said at the IFA tech fair, Saturday.
Stating that the tech company has launched a series of appliances that have inspired the industry to rake new approaches, Song vowed to keep performing its trendsetting role in the business.
“When we first launched the Styler, we were not sure whether the steam closet would do well. But an increasing number of consumers are recognizing the value of the device and now our competitors are rushing to roll out similar products,” Song told reporters during a press conference.
At the IFA trade fair, the company introduced its state-of-the-art products such as the Styler steam closet, the artificial intelligence (AI) powered AI DD Washing Machine, 8K OLED TV, beer brewing machine HomeBrew, and its premium appliance lineup SIGNATURE.
LG also has been a fast mover in releasing appliances that connect with each other through internet of things (IoT) technology. Though he has witnessed that many late starters are trying to catch up, Song said such moves were welcome because they helped expand the industry scope.
“As seen in a race, the frontrunner can have broader horizons. We came up with the concept that our appliances get connected with others faster than other companies and could establish brand awareness as an industry leader,” he said.
“There has been growing uncertainties over our business due to external factors such as the U.S.-China trade feud. To cope with such difficulties, we will continue to offer differentiated premium products and technologies. I think this is the way we can win over consumers’ hearts and minds,” he added.
Song said the IFA could provide a glimpse at how its competitors are doing and pointed to Haier, a Chinese home appliance maker, saying it has achieved impressive growth in recent years.
“Chinese makers such as Haier have attained impressive growth in recent years. They are rushing to release products that have features similar to Korean makers. But I think there is still a long way to go for their hardware capabilities to catch up to ours,” he said.
In reaction to the rapid growth of the Chinese makers, Song emphasized LG has to work on retaining its premium position by focusing on offering more valuable products to customers.
“It is not significant to talk about how many appliances we sell. The important thing is we have to establish brand awareness with our premium products so that we can be in the hearts of our customers,” he said.
Speaking of the European market, known as one of the world’s most lucrative, Song said LG has the potential to attract more customers there with its competitiveness in AI and IoT technologies.
“There are many home appliance powerhouses in Europe. For a long time, European electronics makers have been focusing on producing appliances while LG has been making various products in other categories.
“Though European makers are trying to pursue IoT and AI technologies, we have a comparative advantage in these emerging technologies. Based on the competitiveness, I think we will be able to make a success in Europe,” he said.
LG Electronics innovative front-loader washing machines
LG Electronics innovative front-loader washing machines with ThinQ AI powered by the company’s proprietary Direct Drive™ . These new models will be available to most European markets by the end of the year. Thanks to AI DD™ the new washers are able to deliver thorough yet gentle cleaning by determining the weight and fabric characteristics of each load to deliver faster and better laundry results.
LG’s AI DD technology leverages big data on twenty thousand pieces of information related to washer usage and applies settings based on the volume and delicateness of the garments in each load of laundry to provide the most optimized washing cycle. According to the company, this guarantees exceptionally clean laundry every time with the added benefit of an 18 percent reduction in damage to the clothes, prolonging the life of every wardrobe.
Moreover, LG’s TurboWash™ 360 feature delivers the convenience of a shorter laundry day without compromising cleanliness, requiring just 39 minutes to complete a full wash cycle. And 3D Multi Spray also helps get clothes clean in less time by shooting jets of water in four different directions simultaneously for more stain-fighting coverage. Customers can save even more time by pairing the LG AI DD washing machine with LG MiniWash which fits directly underneath to create a TWINWash™ system to handle two loads of laundry at once.
Boasting the durability and efficiency that European consumers demand, LG AI DD washing machines deliver an efficient energy rating of A+++-50 percent in no small part due to LG’s inverter technology, guaranteed by a 10-year warranty. For additional user convenience, LG AI DD washers can be managed using voice commands from a connected AI speaker as well as controlled and monitored with the ThinQ mobile app.
«The combination of ThinQ AI with LG’s proven Direct Drive technology – explains Song Dae-hyun, president of LG Electronics Home Appliance & Air Solution Company – delivers customer benefits that are more significant than anything in the evolution of washing machines in the past century. It is this kind of innovation that is required to win the hearts and minds of European consumers who expect nothing but the best in their home appliances
LG pushes built in appliances
LG Electronics Inc. is ramping up investment to expand businesses in the built-in home appliance market to capitalize on the fast growing segment, its president said on Sunday.
Song Dae-hyun, the head of LG’s home appliance and air solution division, said the company aims to become a “top-tier” player in the global built-in home appliance market by 2023.
“We have been focusing on establishing the organization and infrastructure for (the built-in business) since last year, though sales still remain small,” Song said in a press briefing held on the sidelines of the IFA technology show in Berlin.
“Expanding the built-in business takes time and enormous upfront investment because it also involves house designing and remodeling.”
Although the Korean electronics maker still lags behind European built-in industry leaders with long traditions and established customer bases, Song said LG has been expanding its presence in the key market with differentiated customer service.
“After-sales service for built-in products is challenging because (engineers) have to disassemble parts for repairing,” Song said.
“We tell customers that they can get service whenever they need, which helped our business grow rapidly.”
Song also vowed to step up connectivity of different gadgets, using artificial intelligence (AI) and Internet of Things (IoT) technologies, to lead the promising smart home market, stressing the firm’s broad portfolio, ranging from home appliances to smartphones.
“A growing number of European companies are adopting IoT and AI (in home appliances),” the president said.
“I think LG has a more solid technological base (than them) and is well positioned to succeed in the European market.”
As part of the broader plan, LG introduced “Proactive Customer Care” at IFA, which features AI monitoring compatible appliances for potential problems like abnormal temperature and air flow.
The firm said it plans to roll out the AI care service on new front-loading washers and bottom-freezer refrigerators in Europe first, and bring them to North America and Asia next year.
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