Liebherr service App

New Customer ServiceApp from Liebherr could the perfect solution for technical support.
Thanks to the multiple sensors in our appliances, and diagnostic controls via Liebherr SmarDeviceBox and SmartModule, our customers will be able to check functions and components to diagnose any errors.

At Liebherr, we will continue working for our customers to provide convenient solutions.
This app will be only available in selected markets. Stay tuned for more information.

OPSS intervenes on dangerous Glen Dimplex gas cookers

Office for Product Safety and Standards (OPSS) has intervened to ensure that more than 66,000 dangerous Belling, New World and Stoves gas cookers which pose a carbon monoxide poisoning risk will be made safe through a modification programme.

Parent company Glen Dimplex Home Appliances (GDHA) has agreed to visit every home containing the affected cookers, to implement a technical modification to the appliance so that operation of the gas grill is safe. The company is required to contact all affected users. Information about the models and consumer advice are available on the company’s websites:

OPSS analysed product safety data which revealed certain models of Glen Dimplex gas cookers with a separate gas grill have an inherent carbon monoxide risk putting consumers in danger. Affected cookers do not comply with the General Product Safety Regulations 2005 and the Gas Appliances (Enforcement) and Miscellaneous Amendments Regulations 2018.

Until their cookers are made safe, GDHA and OPSS are advising those using the affected models to ensure they always leave the grill door open when in operation.

Office for Product Safety and Standards Chief Executive Graham Russell said:

“The government’s top priority is to ensure the safety of the British public. Glen Dimplex has agreed to undertake this modification programme following our investigation. OPSS will monitor the programme to ensure it is carried out successfully. Until their products are made safe, we would urge users to ensure the door is always kept open when the grill is in operation.”

SEB trains repairers who extend the life of small household appliances

The heavy weight of the small household appliance launched a repair workshop with an insertion organization.

Porte de la Chapelle in Paris, the leader of small household appliances SEB has just inaugurated a place of a new kind, called RepareSeb. Open to the public, this 900 m 2 “workshop-boutique” is dedicated to repairing and reconditioning products, with a view to reselling or renting them (fondue or raclette set, heating robot, etc.). Launched in early 2021 with Groupe Ares – the leading player in integration through economic activity in Île-de-France – the site employs around ten people trained in the profession of repairer with a view to accessing stable employment after fifteen months.

The objective is to reach around thirty employees in professional integration each year. “RepareSeb is at the crossroads of the solidarity economy (with the resale of second-hand products), the social economy (by allowing professional reintegration) and the economy, because we want this social joint venture to be profitable ” , explains Thierry de La Tour d’Artaise, CEO of SEB. In France, SEB can count on 200 repairers, independents who have their own shop.Not enough. “There is a lack of repairers, admits the manager. Boulanger and Darty are interested in managing the second life of the products, with RepareSeb. ” SEB has invested less than 1 million euros in the project, where its own technicians work. The city of Paris has contributed 350,000 euros and the region for 121,000 euros. “The repair economy must be embodied in places serving Parisians ,” supports Florentin Letissier, city deputy, in charge of the circular economy. This is why the city got involved in the project. ” If this first test is successful, other RepareSebs should open in France