Miele welcome right to repair

Miele has stated they are welcome the EU Parliament’s decision on the right to repair, which will give even more impetus to the issue of repairability. In most cases, repairing their durable appliances not only helps Miele customers save money on a new purchase, but also contributes to environmental and climate protection by reducing electronic waste and conserving resources.

At Miele, we test our domestic appliances for a service life of up to 20 years. Of course, we cannot rule out the possibility that Miele appliances may become defective, but as repairs are generally less expensive and more sustainable than replacement, Miele maintain an extensive service network with qualified technicians. Miele also stock around 72,000 different spare parts and keep working parts in stock for at least 15 years after a product has been discontinued.Mieles approach is therefore inherently geared towards longevity and sustainability. Miele are not resting on their laurels, however, but are working to make service and repair solutions even better.

Miele hope that the EU directive will be implemented as uniformly as possible in all EU member states in order to minimise the implementation effort for market players

Right to Repair press release

MEPs adopted measures to stimulate consumers to repair products instead of buying new ones
Access to affordable spare parts for independent repairers and more choice for consumers
EU consumers lose around €12 billion every year by choosing replacement over repair. press release https://www.europarl.europa.eu/news/en/press-room/20231023IPR08160/right-to-repair-incentives-for-consumers-to-repair-rather-

Right to Repair

APPLiA’s promotion of International Repair Day , there is something you may not know…

Everyone has a #RightToRepair!

#EUEcodesign rules determine the accessibility and availability of spare parts, depending on the type of repair to ensure it is carried in full safety.

Consumers can perform small repairs or maintenance tasks that would not cause permanent damage to the appliance or endanger the safety of the home. Major repairs instead require the expertise of trained professionals – think of a fridge compressor, for instance.

This way, we guarantee a safe repair that saves money, extends the life of your appliance and is good for the environment

Electrolux Group Recalls Frigidaire Gas Laundry Centers Due to Fire Hazard

Electrolux Home Products recalled about 13,600 Frigidaire Gas Laundry Centers

The problem, according to the U.S. Consumer Product Safety Commission recall notice, is “The felt seal on the dryer drum can be folded inward which can lead to lint accumulation, creating a fire hazard.”This recall involves all Frigidaire Gas Laundry Centers with model numbers FFLG4033QW and FFLG4033QT. The Laundry Centers were sold in white and titanium colors and have “FRIGIDAIRE” written below the dryer door. The serial number is located on a white sticker inside the dryer door, and the following serial numbers are included in this recall:

Model Numbers

Serial Numbers

FFLG4033QWX

4E44114739 through 4E81603034

FFLG4033QTX

4E44308482 through 4E81603380

Remedy:
Consumers should immediately stop using the dryer of the recalled Laundry Centers and contact Electrolu

AMDEA URGES THE GOVERNMENT TO ENCOURAGE CONSUMERS TO CHOOSE ENERGY EFFICIENT APPLIANCES OR CONSIDER REPAIRS

AMDEA urges the Government to encourage consumers to choose energy efficient appliances or consider repairs
AMDEA is calling on the Government to ensure households can reap the crucial savings that efficient home appliances can offer, and to help the nation to achieve net zero.

Chief executive, Paul Hide, highlights the examples of other European nations promoting sustainability by offering reduced VAT on repairs, and encouraging those homes needing to replace with cash grants towards best in class, high-efficiency models.

In the drive to promote a circular economy and extended life, AMDEA is launching a unique ‘Repairs and Spares’ portal as an addition to its award-winning Know Watt’s What energy-saving campaign.

The portal offers householders instant access to genuine spare parts, expert repairs and advice from 68 of the UK’s leading appliance brands. A new ‘Enduring Care’ section highlights maintenance tips for each appliance category to help homes secure best performance for longer.

Mr Hide said: “Right now, everyone is receptive to ways of reducing household costs. Promoting home savings by making the most of installed technology is pushing at an open door. The industry is also putting its weight behind encouraging cost effective repairs that extend appliance lifespans. But when homes need to replace appliances many require help to look beyond the price tag to long term choices for themselves and the environment. The Government must step up now, while there is an appetite for change, to add some meaningful financial incentives.”

If everyone who replaced a washing machine, fridge-freezer or tumble dryer in the last year had bought one of the most energy efficient models, a potential 755m kWh of electricity would have been saved. This is the equivalent of the electricity produced by 125 wind turbines, enough to power every home in a city the size of Cardiff, or a London borough as big as Barnet.

AMDEA called on the Government at a Parliamentary Reception – Appliances and the drive to net zero homes. To underpin effective action on good appliance usage, AMDEA also revealed the results of an in-home study by behavioural scientists at the University of Exeter Circular Economy Hub, on whether consumer education can help cut costs and conserve resources.

France has recently introduced anti-waste grants of up to €45 on repairs carried out by accredited professionals. In Sweden, tax breaks are offered for repairs – 12% VAT rather than the usual 25%. In Spain, regional governments (Madrid and Galicia) are incentivising with grants for the purchase of more efficient appliances.

Miele concludes innovative social agreement with repairers

Miele Belgium presents an innovative social agreement. From now on, the technicians who repair household appliances at its customers can choose their own working hours, between 7 am and 10 pm. The regime allows for a four-day week at the same time. But the technicians can also opt for weekend work. As a result, Miele can also offer consumers more flexible hours to carry out repairs

Haier Europe acquires 100% of EuroPalTners Italia Srl

Haier Europe – part of Haier Smart Home, number one company globally in major home appliances – announces the acquisition of EuroPalTners Italia (EPI), a company specialized in providing large consumer electronics repair services and customer care.

The operation is in line with Haier Europe’s Zero Distance philosophy, which aims to meet consumers’ needs and expectations also through an effective post sales experience. Thanks to this acquisition, Haier Europe will further enhance the quality and timing of service operations for the Company’s brands, with the aim of offering a solid, high-level after-sales service to its consumers.

EPI has been working with Haier Europe since 2019, providing after sales assistance and value-added services for the Candy and Hoover brands. In 2021, Haier Europe had already acquired a relevant minority stake in EPI to offer a high level after-sales service to its customers. Today, the company has announced the acquisition of the remaining 51% stake, thus gaining full control of EPI.