MEPs adopted measures to stimulate consumers to repair products instead of buying new ones
Access to affordable spare parts for independent repairers and more choice for consumers
EU consumers lose around €12 billion every year by choosing replacement over repair. press release https://www.europarl.europa.eu/news/en/press-room/20231023IPR08160/right-to-repair-incentives-for-consumers-to-repair-rather-
Category Archives: Repair
Right to Repair
APPLiA’s promotion of International Repair Day , there is something you may not know…
Everyone has a #RightToRepair!
#EUEcodesign rules determine the accessibility and availability of spare parts, depending on the type of repair to ensure it is carried in full safety.
Consumers can perform small repairs or maintenance tasks that would not cause permanent damage to the appliance or endanger the safety of the home. Major repairs instead require the expertise of trained professionals – think of a fridge compressor, for instance.
This way, we guarantee a safe repair that saves money, extends the life of your appliance and is good for the environment
Electrolux Group Recalls Frigidaire Gas Laundry Centers Due to Fire Hazard
Electrolux Home Products recalled about 13,600 Frigidaire Gas Laundry Centers
The problem, according to the U.S. Consumer Product Safety Commission recall notice, is “The felt seal on the dryer drum can be folded inward which can lead to lint accumulation, creating a fire hazard.”This recall involves all Frigidaire Gas Laundry Centers with model numbers FFLG4033QW and FFLG4033QT. The Laundry Centers were sold in white and titanium colors and have “FRIGIDAIRE” written below the dryer door. The serial number is located on a white sticker inside the dryer door, and the following serial numbers are included in this recall:
Model Numbers
Serial Numbers
FFLG4033QWX
4E44114739 through 4E81603034
FFLG4033QTX
4E44308482 through 4E81603380
Remedy:
Consumers should immediately stop using the dryer of the recalled Laundry Centers and contact Electrolu

AMDEA URGES THE GOVERNMENT TO ENCOURAGE CONSUMERS TO CHOOSE ENERGY EFFICIENT APPLIANCES OR CONSIDER REPAIRS
AMDEA urges the Government to encourage consumers to choose energy efficient appliances or consider repairs
AMDEA is calling on the Government to ensure households can reap the crucial savings that efficient home appliances can offer, and to help the nation to achieve net zero.
Chief executive, Paul Hide, highlights the examples of other European nations promoting sustainability by offering reduced VAT on repairs, and encouraging those homes needing to replace with cash grants towards best in class, high-efficiency models.
In the drive to promote a circular economy and extended life, AMDEA is launching a unique ‘Repairs and Spares’ portal as an addition to its award-winning Know Watt’s What energy-saving campaign.
The portal offers householders instant access to genuine spare parts, expert repairs and advice from 68 of the UK’s leading appliance brands. A new ‘Enduring Care’ section highlights maintenance tips for each appliance category to help homes secure best performance for longer.
Mr Hide said: “Right now, everyone is receptive to ways of reducing household costs. Promoting home savings by making the most of installed technology is pushing at an open door. The industry is also putting its weight behind encouraging cost effective repairs that extend appliance lifespans. But when homes need to replace appliances many require help to look beyond the price tag to long term choices for themselves and the environment. The Government must step up now, while there is an appetite for change, to add some meaningful financial incentives.”
If everyone who replaced a washing machine, fridge-freezer or tumble dryer in the last year had bought one of the most energy efficient models, a potential 755m kWh of electricity would have been saved. This is the equivalent of the electricity produced by 125 wind turbines, enough to power every home in a city the size of Cardiff, or a London borough as big as Barnet.
AMDEA called on the Government at a Parliamentary Reception – Appliances and the drive to net zero homes. To underpin effective action on good appliance usage, AMDEA also revealed the results of an in-home study by behavioural scientists at the University of Exeter Circular Economy Hub, on whether consumer education can help cut costs and conserve resources.
France has recently introduced anti-waste grants of up to €45 on repairs carried out by accredited professionals. In Sweden, tax breaks are offered for repairs – 12% VAT rather than the usual 25%. In Spain, regional governments (Madrid and Galicia) are incentivising with grants for the purchase of more efficient appliances.
Miele concludes innovative social agreement with repairers
Miele Belgium presents an innovative social agreement. From now on, the technicians who repair household appliances at its customers can choose their own working hours, between 7 am and 10 pm. The regime allows for a four-day week at the same time. But the technicians can also opt for weekend work. As a result, Miele can also offer consumers more flexible hours to carry out repairs
Repairability index
What does the repairability index entail for home appliance manufacturers?
Producers are responsible for calculating and sharing the index logo and parameters with retailers, free of charge and electronically, for each appliance before being sold: https://youtu.be/xqhMXoTIxQ4
Haier Europe acquires 100% of EuroPalTners Italia Srl
Haier Europe – part of Haier Smart Home, number one company globally in major home appliances – announces the acquisition of EuroPalTners Italia (EPI), a company specialized in providing large consumer electronics repair services and customer care.
The operation is in line with Haier Europe’s Zero Distance philosophy, which aims to meet consumers’ needs and expectations also through an effective post sales experience. Thanks to this acquisition, Haier Europe will further enhance the quality and timing of service operations for the Company’s brands, with the aim of offering a solid, high-level after-sales service to its consumers.
EPI has been working with Haier Europe since 2019, providing after sales assistance and value-added services for the Candy and Hoover brands. In 2021, Haier Europe had already acquired a relevant minority stake in EPI to offer a high level after-sales service to its customers. Today, the company has announced the acquisition of the remaining 51% stake, thus gaining full control of EPI.
Ever wonder what’s inside a robot vacuum?
Take Apart a Robot: Roomba i7 Robot Vacuum https://hubs.li/Q01G7-Md0
Have you ever wondered what’s inside a Roomba robot vacuum? Now’s the time to find out! RoboWeek

DOMESTIC APPLIANCE FIRM BOUGHT BY PACIFICA GROUP
Kent-based domestic appliance repairs, sales and servicing firm has been bought by industry giant Pacifica Group.
From its premises in Sittingbourne, Autowash has a team of 11 engineers who provide appliance repair cover the to the Kent area, working with a number of high-profile manufacturers.
It supports insurance companies with policy-covered repairs and has contracts with councils, letting agents, housing associations and schools, as well as supporting local charities.
Autowash has been in business since 1985 and employs a total team of 20.
The acquisition is part of Pacifica’s local strategy; creating a network of regional repairers offering consumers and businesses access to directly employed engineers.
It partners with brands such as such as AEG, Zanussi, Electrolux, Sony, Hisense, Hoover Candy, Haier, Servis, Electra and LG, among others.
Autowash is the latest business to join Pacifica Group following its acquisition of Service 87 in Guildford, Highland Appliance Services in Inverness and JK Domestics in Liverpool all taking place in 2022
SCREWFIX ACQUIRES ASSETS OF CONNECT DISTRIBUTION SERVICES LIMITED
Screwfix, the UK’s leading omnichannel trade retailer and part of Kingfisher plc, today announces it has acquired the stock, intellectual property, contracts and fixed assets of Connect Distribution Services out of administration, for a cash consideration of £3 million, following the appointment of Alvarez & Marsal as administrators.
Connect Distribution Services Limited is the leading retailer of appliance spares, accessories and consumables to both tradespeople and consumers through digital and telephone channels.Screwfix will continue to operate the business as a going concern, acquiring its e-commerce platforms, stock, intellectual property and product data, with over 400 current Connect Distribution Services employees transferring to Kingfisher group.
Connect Distribution Services’ online trading brands, which include well-known sites such as eSpares, BuySpares, 4OurHouse and the Connect Trade Portal, will continue to operate as normal.
There are many opportunities for synergy, with both businesses serving B2B and B2C customers through leading digital and fulfilment platforms. Over time, Screwfix will explore opportunities to enable customers to Click & Collect orders through Screwfix’s convenient nationwide store network. There is also potential to generate synergies with other parts of the Kingfisher Group
Mike Denny, Alvarez & Marsal, Joint Administrator of Connect Distribution Services said: “We are delighted to have completed a sale of the majority of the business and assets of the CDSL group of companies to Screwfix, saving over 400 jobs. We wish the business every success under its new ownership.”
