Right to Repair

APPLiA’s promotion of International Repair Day , there is something you may not know…

Everyone has a #RightToRepair!

#EUEcodesign rules determine the accessibility and availability of spare parts, depending on the type of repair to ensure it is carried in full safety.

Consumers can perform small repairs or maintenance tasks that would not cause permanent damage to the appliance or endanger the safety of the home. Major repairs instead require the expertise of trained professionals – think of a fridge compressor, for instance.

This way, we guarantee a safe repair that saves money, extends the life of your appliance and is good for the environment

Electrolux Group Recalls Frigidaire Gas Laundry Centers Due to Fire Hazard

Electrolux Home Products recalled about 13,600 Frigidaire Gas Laundry Centers

The problem, according to the U.S. Consumer Product Safety Commission recall notice, is “The felt seal on the dryer drum can be folded inward which can lead to lint accumulation, creating a fire hazard.”This recall involves all Frigidaire Gas Laundry Centers with model numbers FFLG4033QW and FFLG4033QT. The Laundry Centers were sold in white and titanium colors and have “FRIGIDAIRE” written below the dryer door. The serial number is located on a white sticker inside the dryer door, and the following serial numbers are included in this recall:

Model Numbers

Serial Numbers

FFLG4033QWX

4E44114739 through 4E81603034

FFLG4033QTX

4E44308482 through 4E81603380

Remedy:
Consumers should immediately stop using the dryer of the recalled Laundry Centers and contact Electrolu

AMDEA URGES THE GOVERNMENT TO ENCOURAGE CONSUMERS TO CHOOSE ENERGY EFFICIENT APPLIANCES OR CONSIDER REPAIRS

AMDEA urges the Government to encourage consumers to choose energy efficient appliances or consider repairs
AMDEA is calling on the Government to ensure households can reap the crucial savings that efficient home appliances can offer, and to help the nation to achieve net zero.

Chief executive, Paul Hide, highlights the examples of other European nations promoting sustainability by offering reduced VAT on repairs, and encouraging those homes needing to replace with cash grants towards best in class, high-efficiency models.

In the drive to promote a circular economy and extended life, AMDEA is launching a unique ‘Repairs and Spares’ portal as an addition to its award-winning Know Watt’s What energy-saving campaign.

The portal offers householders instant access to genuine spare parts, expert repairs and advice from 68 of the UK’s leading appliance brands. A new ‘Enduring Care’ section highlights maintenance tips for each appliance category to help homes secure best performance for longer.

Mr Hide said: “Right now, everyone is receptive to ways of reducing household costs. Promoting home savings by making the most of installed technology is pushing at an open door. The industry is also putting its weight behind encouraging cost effective repairs that extend appliance lifespans. But when homes need to replace appliances many require help to look beyond the price tag to long term choices for themselves and the environment. The Government must step up now, while there is an appetite for change, to add some meaningful financial incentives.”

If everyone who replaced a washing machine, fridge-freezer or tumble dryer in the last year had bought one of the most energy efficient models, a potential 755m kWh of electricity would have been saved. This is the equivalent of the electricity produced by 125 wind turbines, enough to power every home in a city the size of Cardiff, or a London borough as big as Barnet.

AMDEA called on the Government at a Parliamentary Reception – Appliances and the drive to net zero homes. To underpin effective action on good appliance usage, AMDEA also revealed the results of an in-home study by behavioural scientists at the University of Exeter Circular Economy Hub, on whether consumer education can help cut costs and conserve resources.

France has recently introduced anti-waste grants of up to €45 on repairs carried out by accredited professionals. In Sweden, tax breaks are offered for repairs – 12% VAT rather than the usual 25%. In Spain, regional governments (Madrid and Galicia) are incentivising with grants for the purchase of more efficient appliances.

Miele concludes innovative social agreement with repairers

Miele Belgium presents an innovative social agreement. From now on, the technicians who repair household appliances at its customers can choose their own working hours, between 7 am and 10 pm. The regime allows for a four-day week at the same time. But the technicians can also opt for weekend work. As a result, Miele can also offer consumers more flexible hours to carry out repairs

Haier Europe acquires 100% of EuroPalTners Italia Srl

Haier Europe – part of Haier Smart Home, number one company globally in major home appliances – announces the acquisition of EuroPalTners Italia (EPI), a company specialized in providing large consumer electronics repair services and customer care.

The operation is in line with Haier Europe’s Zero Distance philosophy, which aims to meet consumers’ needs and expectations also through an effective post sales experience. Thanks to this acquisition, Haier Europe will further enhance the quality and timing of service operations for the Company’s brands, with the aim of offering a solid, high-level after-sales service to its consumers.

EPI has been working with Haier Europe since 2019, providing after sales assistance and value-added services for the Candy and Hoover brands. In 2021, Haier Europe had already acquired a relevant minority stake in EPI to offer a high level after-sales service to its customers. Today, the company has announced the acquisition of the remaining 51% stake, thus gaining full control of EPI.

DOMESTIC APPLIANCE FIRM BOUGHT BY PACIFICA GROUP

 Kent-based domestic appliance repairs, sales and servicing firm has been bought by industry giant Pacifica Group.

From its premises in Sittingbourne, Autowash has a team of 11 engineers who provide appliance repair cover the to the Kent area, working with a number of high-profile manufacturers.

It supports insurance companies with policy-covered repairs and has contracts with councils, letting agents, housing associations and schools, as well as supporting local charities.

Autowash has been in business since 1985 and employs a total team of 20.

The acquisition is part of Pacifica’s local strategy; creating a network of regional repairers offering consumers and businesses access to directly employed engineers.

It partners with brands such as such as AEG, Zanussi, Electrolux, Sony, Hisense, Hoover Candy, Haier, Servis, Electra and LG, among others.

Autowash is the latest business to join Pacifica Group following its acquisition of Service 87 in Guildford, Highland Appliance Services in Inverness and JK Domestics in Liverpool all taking place in 2022

SCREWFIX ACQUIRES ASSETS OF CONNECT DISTRIBUTION SERVICES LIMITED

Screwfix, the UK’s leading omnichannel trade retailer and part of Kingfisher plc, today announces it has acquired the stock, intellectual property, contracts and fixed assets of Connect Distribution Services out of administration, for a cash consideration of £3 million, following the appointment of Alvarez & Marsal as administrators.

Connect Distribution Services Limited is the leading retailer of appliance spares, accessories and consumables to both tradespeople and consumers through digital and telephone channels.Screwfix will continue to operate the business as a going concern, acquiring its e-commerce platforms, stock, intellectual property and product data, with over 400 current Connect Distribution Services employees transferring to Kingfisher group.

Connect Distribution Services’ online trading brands, which include well-known sites such as eSpares, BuySpares, 4OurHouse and the Connect Trade Portal, will continue to operate as normal.

There are many opportunities for synergy, with both businesses serving B2B and B2C customers through leading digital and fulfilment platforms. Over time, Screwfix will explore opportunities to enable customers to Click & Collect orders through Screwfix’s convenient nationwide store network. There is also potential to generate synergies with other parts of the Kingfisher Group
Mike Denny, Alvarez & Marsal, Joint Administrator of Connect Distribution Services said: “We are delighted to have completed a sale of the majority of the business and assets of the CDSL group of companies to Screwfix, saving over 400 jobs. We wish the business every success under its new ownership.”

EU Commission: Is there a right to repairs

The European Commission Have adopted a new proposal for common rules to encourage the repair of electronic equipment. This should make it easier and cheaper to repair devices instead of replacing them, as the commission announced. Refurbed.at basically sees the move as the right signal, but the proposal in its current form unfortunately falls short of expectations, as the platform for remanufactured products says.
In recent decades, replacement of defective products has often been preferred to repair, and consumers have not been given sufficient incentives to have the goods in question repaired once the legal guarantee has expired, the EU Commission has criticized. The new proposal aims to make it easier and cheaper for consumers to have goods repaired instead of having them replaced. “In addition, higher demand will boost the repair sector and at the same time create incentives for manufacturers and sellers to develop more sustainable business models,” writes the EU Commission and continues: “The proposal will ensure

Five to ten years repairability
Customers should be able to request that manufacturing companies repair products that are technically repairable under EU law for a period of five to ten years . But of course there are no rules without exceptions at the European Commission either. This means that sellers are obliged to repair within the warranty period, “unless it is more expensive than an exchange,” it says.elektro.at HOME


EDITOR’S CHOICE
positive signal
EU Commission: Is there a right to repairs?
BACKGROUND | Stefanie Bruckbauer | 03/23/2023

The European Commission yesterday adopted a new proposal for common rules to encourage the repair of electronic equipment. This should make it easier and cheaper to repair devices instead of replacing them, as the commission announced. Refurbed.at basically sees the move as the right signal, but the proposal in its current form unfortunately falls short of expectations, as the platform for remanufactured products says.
In recent decades, replacement of defective products has often been preferred to repair, and consumers have not been given sufficient incentives to have the goods in question repaired once the legal guarantee has expired, the EU Commission has criticized. The new proposal aims to make it easier and cheaper for consumers to have goods repaired instead of having them replaced. “In addition, higher demand will boost the repair sector and at the same time create incentives for manufacturers and sellers to develop more sustainable business models,” writes the EU Commission and continues: “The proposal will ensure

Five to ten years repairability
Customers should be able to request that manufacturing companies repair products that are technically repairable under EU law for a period of five to ten years . But of course there are no rules without exceptions at the European Commission either. This means that sellers are obliged to repair within the warranty period, “unless it is more expensive than an exchange,” it says.

Companies should also provide information about which products they have to repair themselves. And: Citizens should be able to find out about repair services and points of sale for outdated goods on national mediation platforms.

The European Parliament and the EU states must now discuss the proposals and negotiate a compromise on the proposals. It may be some time before consumers really benefit from the project.

By the way: Of course, the environment should also be relieved by the project. Fewer discarded products naturally result in less waste and less material used in manufacturing. As a result, there are also fewer greenhouse gas emissions. It is estimated that 18.5 million tons of greenhouse gas emissions, 1.8 million tons of resources and 3 million tons of waste will be saved over 15 years.

Discarded products are often still usable goods that can be repaired, but are often thrown away prematurely, resulting in 35 million tonnes of waste, 30 million tonnes of wasted resources and 261 million tonnes of greenhouse gas emissions in the EU every year, according to the EU Commission. In addition, the loss consumers incur by choosing replacement over repair is estimated at nearly €12 billion per year.

Refurbed: “Basically a positive signal”
The online marketplace refurbed.at (which, according to its own statements, is committed to the development of a long-term circular economy) considers the initiative to be a “positive signal” for the development towards a sustainable circular economy.

Kilian Kaminski , co-founder of refurbed says: “The current linear model of production, consumption and waste processing is not sustainable – many of the resources we depend on are finite. Their exploitation brings us to the limits of our planet and destroys our livelihoods. To counteract this, the transition to a circular economic model, the circular economy, is necessary. The ‘right to repair’ is an essential milestone for this project. Because the repair and reuse of devices should not just be an option, but the new norm at European level. With a longer service life, fewer resources are used and fewer emissions are emitted.”Refurbed therefore calls for other elements to be considered in addition to the aspects of the proposal:

Consumers need the right information to make an informed purchasing decision. One possibility can be an EU repair score, which informs buyers whether a product can be repaired, how easy it is and what the costs are.
The repair sector is underdeveloped because it has never been a priority and this needs to change. Making repair the norm requires financial incentives that make repair affordable. This can be achieved through extended producer responsibility.
The principle of “repair before replacement” must be enshrined in law. The current proposal is not strong enough here. Products must be designed to be repairable – as long as manufacturers are allowed to replace damaged products when it is cheaper than repairing them, they will not adjust the design of their products. If repair is not possible, replacement should be made with a remanufactured item.