LG Electronics has released a new version of its home appliance management app “LG ThinQ.” The app allows users to manage 28 types of home appliances including TVs, refrigerators, air conditioners and washing machines.
The new version features a setting function that allows a user to activate multiple appliances at the same time according to pre-set conditions. For example, if air quality in a house is bad, the app puts an air purifier and an air conditioner into air clean mode at the same time.
Another advantage is that a chatbot service based on artificial intelligence provides product information and helps users shoot troubles and file repair requests. A subscription service function, which automatically purchases necessary parts or consumables at regular intervals, has also been introduced.
The user experience (UX) of the app has also been dramatically enhanced to enable people to intuitively use it.