The Italian Antitrust Authority has fined the company Unieuro Spa and for 1.2 million euro the subsidiary Monclick Srl for ‘unfair commercial practices’. This is what we read in the Agcm bulletin. The story begins in December 2021, when the Authority ‘ascertained two unfair commercial practices’ relating to ‘information on the characteristics of the offers as well as’ the online sales process; in the adoption of illegal methods of managing the phase following the online purchase, in relation to the delivery of the products, the tracking of shipments, the
The two companies, explains the Authority in a detailed summary of the affair, “have reiterated conduct already considered illegal by the Authority”. In particular, ‘Monclick has continued to provide misleading information on the availability of products on its website’ and ‘failing to inform consumers about the fact of operating in dropshipping, without having the material availability of the goods marketed,
Founded in the late ‘30s by Vittorio Silvestrini, Unieuro S.p.A. is currently the largest omnichannel distributor of consumer electronics and household appliances by number of outlets in Italy.
With a network of over 500 stores throughout Italy, including direct stores (approx 230) and affiliates (approx 270), in addition to its digital platform unieuro.it, Unieuro is one of the key players in the Italian market, with an ambition to become the leader in Italy for all consumer electronics and electrical appliance purchases.