Samsung Electronics Launches Subscription Service for Home Appliances

Samsung Electronics launched its new home appliance subscription service, the “AI Subscription Club,” on Dec. 1. This service will be available at Samsung Stores nationwide and on Samsung.com, marking a significant move in the competitive landscape of the home appliance market.

The AI Subscription Club allows consumers to pay a monthly fee to use a range of home appliances, including TVs, refrigerators, washing machines, and vacuum cleaners. Over 90% of these appliances incorporate advanced artificial intelligence (AI) technology, enhancing their functionality and convenience. The service offers various pricing plans, including an all-in-one plan that allows customers to combine products, free repairs, and care services for up to 60 months. Alternatively, the smart plan lets consumers choose only the services they want, with durations of either 36 months or 60 months.

The AI Subscription Club leverages the AI capabilities of Samsung’s SmartThings platform to provide care services. Subscription customers receive a monthly care report detailing device diagnostics, usage patterns, and energy consumption. Additionally, Samsung has prepared billing discounts with card companies and various partnership services to enhance the value of the subscription

Electrolux Group launches refurbished product subscription service for Swedish consumers

With the launch of AtEase (Electrolux Group’s new product subscription-based service for Sweden), consumers can make more sustainable choices. This innovation is part of Group’s ambition to reduce electronic waste and contribute to the circular economy, with Swedish consumers having the option to subscribe to a new product or a refurbished one. AtEase is an all-inclusive service that covers everything needed to keep the appliance running smoothly, including proactive maintenance, automatic shipments of accessories, and support (the appliance is replaced within three days if a fault occurs during the subscription). Crucially, every product returned to Electrolux Group is refurbished for reuse or gives life to new appliances by donating its parts. “If the product is too damaged or worn to be refurbished, we can reuse parts such as circuit boards, rubber bumpers, or casings to extend the life of other products. In fact, 75% of the parts we use in the refurbishment of a robot vacuum cleaner have been harvested from an end-of-life product”, says James Ostridge, Product as a Service Director. The products currently offered through AtEase include the Pure i9 robotic vacuum cleaner, Well A7 air purifier and Pure A9 air purifier. Further floor and air care products will be introduced later this year, and more products, including kitchen and garment care, will be added to the service over time. The launch of AtEase is a natural step following a successful pilot launched in 2019 to offer Swedish consumers the Pure i9 on a subscription pay-per-use basis. AtEase will also be introduced to further markets beyond Sweden in the coming years.