Beko plc announce a strategic partnership with global digital business services leader Teleperformance.
This collaboration will enhance Beko plc’s customer care and technical support for customers in the UK and Ireland, covering telephony, live chat, email, and social media, ensuring comprehensive top-tier support at every touchpoint.
The Teleperformance Beko team brings a great level of expertise, ensuring excellence in service delivery. In order to provide the most accurate support, our new cutting-edge ‘Beko Experience’ work environment is equipped with the latest products and technology, allowing for in-depth training for our customer care experts to ensure a great experience across every interaction.
Sharif-Paul Anton, Head of Customer Care, UK & Ireland for Beko plc, expressed his confidence in the partnership, stating: “Teleperformance is the perfect strategic customer experience partner, who are fully aligned with our goals to create customer value and transformational change.”
This collaboration marks a significant step forward in our continued commitment to providing the best possible experience for our customers. We’re excited to see the positive impact that this partnership will have on our customer journey.
